The best questions for your one-on-one calls – in times of crisis

As a manager, 1-on-1 contact with each employee is one of your four crucial tasks in this Corona crisis.

To help you with this, please find an updated selection of “The best questions for 1-on-1’s”. Get inspired and make it your own sincere questions. Good luck, take good care of yourself and each other, stay healthy!?

The best questions for a 1-to-1 call

Good questions come from different perspectives: What does someone individually need to feel  good and function optimally?  How could things be better on the  team? What does it take in the  context? And what is expected of you as a manager?

1. Personal well-being

It’s an uncertain time. A stressful time. For you and for your employees. Make sure your team members feel like you care about them and that they can come to you. These questions can help show your commitment and interest:

  1. How are you?
  2. What are you most worried about now?
  3. How do you manage your work/life balance in this situation?
  4. If there’s one thing I can do now to make that balance easier, what would that be?
  5. How is your……. child / father/mother / partner…?
  6. How do you take care of yourself, how do you recharge these days?
  7. How do you keep in touch with the colleagues you normally enjoy talking to?

2. Giving direction, achieving goals and development

Clarifying the current situation is crucial. Assuming you’ve already communicated how the goals have changed now, what the priorities are and what’s expected of everyone now, it’s important to stay close by asking questions like these:

  1. If you look at the current situation and look at what you’re good at, how do you think you can contribute best now? (even if that’s anything other than your current position)
  2. What do you need to achieve your goals now?
  3. What are the two things in your work environment that are now wasting the most time and where I might be able to do something about?
  4. What’s the most important thing you’ve done last week/day, what’s the most important thing you’re going to be doing for the next week/day?
  5. What can I do as a manager to make your job easier?
  6. What other skill would you like to develop or deploy?

3.Improving team and organization

There is so much happening at the moment, that it probably doesn’t hurt to look at things from different angles. Ask for their valuable insights:

  1. Do you have everything you need to be able to do your job right now?
  2. What do you think we should do as a company now to get through this period even better?
  3. What do you think about the way we are treating our employees right now?
  4. How can we make our team meeting more effective?
  5. How do you see your colleagues? Friends, acquaintances, strangers?
  6. Do you feel like we’re still on the same page within the team? If not, what is needed now?
  7. Are there now (online) meetings that you think you should be there, or where you shouldn’t (be) there anymore?
  8. Who in the company would you like to work with more?
  9. Do you think the spread of workload within the team is good?

4. Give and receive feedback

Don’t be afraid of feedback at this time. The chances of us doing everything right are not very big, because the situation around us is constantly changing. So keep asking what else you can do.

  1. What do you like and what do you like less about our contact in these weeks?
  2. What parts of your work do you want more or less guidance from me?
  3. What would you like to know about me?
  4. Would you like to get help or coaching from anyone but me at the moment?
  5. How can I better support you?
  6. Name something I could do better right now?

Organizations only function optimally when the people who work there feel that they really matter. As a manager, you have a crucial role to play in this. Especially now.

With the questions above you have a whole arsenal of questions in your toolbox. Use them as inspiration and make them your own sincere questions.

Get started

Do you want to dive into this a but further or get started right away?

Feel free to immediately plan a half hour sparring with Sandra Geelink directly in the agenda.

Do you want a quick overview of what is required of you as a manager in times of crisis? Register now for the Turbo training “Remote management – in times of crisis”.